Privacy Policy
Effective Date: May 1, 2026
Caya Massage & Wellness respects your privacy and is committed to protecting the personal information you provide when using this website or scheduling services. This Privacy Policy explains how information is collected, used, and protected when you interact with our website or services.
Information We Collect
When you use this website or interact with our services, we may collect certain information, including:
Name
Email address
Phone number
Appointment details
Information submitted through contact forms
How We Use Your Information
Information collected through this website may be used to:
Schedule and manage appointments
Respond to client inquiries
Communicate about upcoming appointments or services
Improve website functionality and user experience
Share occasional updates about services, events, or promotions if you choose to receive them
Health Intake Information
When booking appointments through our online appointment portal, new clients must complete a health intake form before receiving services. Health information is collected solely for the purpose of providing safe and appropriate massage or wellness services. This information is kept confidential and is used only by authorized practitioners when providing care.
Appointment Booking
Appointments at Caya Massage & Wellness are scheduled through a third-party booking system or by calling our office. When you book an appointment, the information you provide may be processed and stored through our platforms. We do not control how third-party platforms manage your data and encourage you to review their privacy policies.
Email Communications
If you choose to subscribe to a newsletter, join an event list, or submit your information through a contact form, we may use your email address to respond to your inquiry or send occasional updates about services, events, or promotions. You may unsubscribe from these communications at any time using the unsubscribe link included in our emails or by contacting us directly.
Contact Form Submissions
Information submitted through contact forms on this website is used solely to respond to your inquiry or provide the information you requested. We do not use contact form submissions to send unsolicited marketing emails.
Data Sharing
Caya Massage & Wellness does not sell, trade, or rent your personal information to third parties. Your information may be shared with trusted service providers who help operate our website, scheduling system, or communications tools, but only to the extent necessary for those services to function.
Cookies & Website Analytics
This website may use cookies or similar technologies to improve website functionality and understand how visitors interact with the site. Cookies are small files stored on your device that help websites remember user preferences and analyze traffic. You can adjust your browser settings to decline cookies if you prefer.
Social Media & Third-Party Services
This website may include embedded content or links from third-party platforms such as Instagram, Facebook, or event platforms. These platforms may collect data about your interaction with their content according to their own privacy policies. Caya Massage & Wellness is not responsible for the privacy practices of these third-party platforms.
Data Security
We take reasonable measures to protect the information submitted through this website. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
Links to Other Websites
This website may contain links to other websites for informational or promotional purposes. Caya Massage & Wellness is not responsible for the privacy policies or practices of those external websites.
Changes to This Privacy Policy
Caya Massage & Wellness may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date. Continued use of the website after changes are posted constitutes acceptance of the updated policy.
Contact
If you have questions about this Privacy Policy or how your information is handled, please email: robyn@cayamassageandwellness.com